Platform
One system, from your data to care that gets done.
Nyvora connects what you already have, understands each patient, finds who needs care, reaches them, and shows what changed.
Connect the records you already have.
Health records, data warehouses, claims, labs and uploaded files. Nyvora replaces none of them. It joins them into one record for each patient.
One person, one record
The same patient is matched across every source. When two records only look alike, a person is asked. Nothing is guessed.
Every fact has a source
Staff can see where each fact came from and how fresh it is.
Standard connections
Standard health-record connections, secure links to a data warehouse, and file uploads.
Know every patient.
Each patient’s story in one place: health history, care gaps, past calls and texts, and what they told us in their own words.
Ask in plain words
Patient Intelligence answers questions about your patients and shows who matches, and why.
Numbers you can trust
Counts come from your records, never made up by the AI. Every answer shows how it was counted.
What changed, at a glance
See what is new for a patient since the last contact, before you call or walk in.
Questions staff ask
- “Which heart-failure patients left the hospital in the last 14 days with no follow-up visit?”
- “Who is due for a diabetes eye exam, by clinic?”
- “What changed for this patient since we last talked to them?”
Find who needs care.
Programs look across all your patients for who needs a follow-up call, a check-in, a visit or a test.
Approved before patients
Licensed clinicians review and approve every program before it reaches patients.
One plan that stays current
Every program a patient fits becomes one plan. It is re-checked every day, and right after a hospital stay, a new diagnosis or a worrying answer.
Staff stay in charge
Staff approve who joins a program and can adjust a plan within approved limits.
What the programs cover
- After a hospital or ER visitThe first days home, medicines and the follow-up visit.
- Ongoing conditionsFor example heart failure, diabetes and COPD.
- Prevention and care gapsWellness visits, screenings and overdue tests.
- Mental health and social needsHow someone is feeling, and help with things like rides or food.
- Serious illness and end of lifeComfort, support and planning for what matters most.
Your clinicians choose which programs run, and new ones are added over time. Each program is reviewed and approved by licensed clinicians before it reaches patients.
Reach patients. Bring in a person when it matters.
Texts handle quick check-ins and reminders. A natural phone voice handles real conversations. Your team gets only what needs a person.
Checked before every contact
Consent, stop requests and calling hours are checked first. Patients can stop any time with one word.
A worrying answer reaches a nurse
The nurse on call gets the patient’s own words. If nobody responds, a backup is paged.
One list for the rest
Refills, record questions and anything a call couldn’t finish go to one list, each with the reason in plain words.
What patients hear
- Calls and texts come under your organization’s name and say plainly that it is an AI assistant.
- Calm and short. It remembers what the patient said last time.
- When a visit is due, it can book one during the call, then confirm it and send a reminder.
- Patients can call or text back any time with a question, a visit request or a message for their care team.
- Easy to stop, with one word, at any time.
- If someone describes an emergency, it tells them how to get help right away, like calling 911, and alerts the nurse at once.
Families, too
With the patient’s permission, Nyvora can talk with a family caregiver: for example a daughter who is her father’s main contact, or a spouse caring for someone at home.
A check-in, in words
- Nyvora
- Hi Ruth, this is the AI care assistant from Example Health Network. Is now a good time for a quick check-in?
- Ruth
- Sure, I have a minute.
- Nyvora
- Last time you said your new water pill made you dizzy. Is that any better?
- Ruth
- Better. I take it with breakfast now.
- Nyvora
- Good to hear. What did your scale say this morning?
- Ruth
- One sixty-four. Up a little.
- Nyvora
- Thank you. I’m sending that to your nurse today so she can take a look.
Show what changed.
Quality measures and care gaps, with the patients behind each number. Results are checked against the record, not just what a patient said.
Gaps closed in the record
A gap counts as closed only when the visit or test shows up in the patient’s record.
Every contact written down
Each call and text is documented. Signed monthly care summaries can be filed straight to the patient’s chart.
Billing support
We prepare the paperwork. Your organization bills. We never do.
One patient, start to finish.
Here is how the five steps work together for one person going home from the hospital.
- 01
Home from the hospital
Nyvora sees the discharge in the records and updates the patient’s one plan.
- 02
A welcome-home call
One call covers how they feel, their new medicines and their follow-up visit.
- 03
A worrying answer
They say they are more short of breath. The nurse on call is alerted and taps Got it.
- 04
A medicine that doesn’t match
It goes to the team’s list with the reason. Nothing is guessed.
- 05
The visit happens
The follow-up visit is booked on the call, then confirmed in the records.
- 06
The result shows
A monthly summary goes to the chart, and leaders see what changed.
Built once. Set up for you.
Your programs, alert rules, data connections and staff roles are settings, not custom code. Each organization reaches patients under its own name and sees only its own data.
How getting started works.
- 01
Connect what you have
Read-only links to the systems you already use. Nothing is replaced.
- 02
Your clinicians approve the programs
Your clinical team reviews and approves each program before it reaches a patient.
- 03
Start with one group, then grow
Begin with one group of patients. Add more as alerts are answered on time.
See the platform with your patients in mind.
We’ll walk your team through each step using the kinds of patients you care for.
Talk to our team